Returns & Exchanges

We want you to love your glow, but if you are not completely satisfied with your Vitamasques purchase, we offer a 30-day return window for unopened and unused products. Please ensure all items are in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely package the unused skincare products in their original box to prevent damage during transit, ensuring all seals remain intact.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.